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How does your customer service stack up against Amazon?

What makes your favorite store your favorite store? More than likely it’s not just the products that compel you to return, but rather the experience. It’s reported that 97% of consumers say that customer experience is very important in their decision to return and...

5 Tips for Choosing a Next-Generation Endpoint Security Solution

You know that the devices your people use on your network are some of the greatest points of cyber security vulnerability so you want the best network security tool possible to prevent and combat cyber-attacks. Here are 5 tips for choosing the best Endpoint Security...

Engineers Corner: Remodeling? Plan Your Wireless Access Points

Remodeling an office can be a heavy burden involving many decisions, such as replacing wireless access points. TEC Engineer Alex discusses how he chose a solution that would provide faster and reliable transmissions to employees. The Situation As a customer was...

Employees are the #1 reason you will be a target of ransomware

So how do you prevent your company from becoming victim to harmful malware and ransomware? The answer is planning now and not waiting until it happens to you. As an IT Director, your job is to make sure that the network is secure. Unfortunately not all users on the...

Balancing VPN Security and Ease of Use

VPN Security – What could go Wrong?? Share Nearly everybody uses multiple devices to connect to the network wherever they are and you know your company isn’t an exception. With these multiple endpoints, though, lies a greater risk of cyber hackers breaching your...

What Do You Do When An Employee Loses a Mobile Device?

Don’t panic – get mobile device security In a recent survey, more than 42% of people would rather forget their anniversary than lose their smart phone. While some may say that’s because romance is dead, others may argue that data on the mobile device is...
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