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Address
20234 Detroit Road,
Rocky River, OH 44116
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Hours Of Operation
Sat & Sun: Closed
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Why You Should Join Our Team
At TEC, we don’t sell technology; we deliver results that transform businesses. If that excites you and flexibility defines you, we’d love for you to apply to one of our open positions. If you’re ready to put customers first, day in and day out, we’re ready to hear from you.
Open Positions
Cisco VoIP Network Engineer
TEC has been expanding our market reach as a proven integrated communications and IT provider for more than 40 years in the greater Cleveland, OH, area.
TEC has deep roots in Cisco and a focus on collaboration. Our high-energy team excels at customer service while exploring and designing modern solutions to positively impact our customers’ businesses in a changing world.
Who’s the Right Fit?
- Wants to apply their technical skills, creativity, and leadership to provide our customers with top-shelf service and new ideas to address the technical needs of the changing business environment.
- Loves problem-solving and multi-tasking in a fast-paced environment with various day-to-day priorities.
- Enjoys customer interaction and the challenge of designing, planning, and integrating solutions to impact customers’ businesses positively.
- Can be flexible, work undirected, and build working relationships in a team environment.
- Will commit to the discipline and processes we adhere to at TEC for the quality experience of our customers, the fair and respectful environment of our workplace, and the successful and healthy business climate we have built.
- Enjoys the environment to work and play hard, all in good balance.
- We naturally offer a competitive compensation, benefits, and perks package.
Experience
- Cisco (and Meraki) Network Engineer: 4 years
- Cisco VoIP Engineer (including Webex Calling): 2 years (preferred)
- Experience with SIP and UC Platforms 10.x and up
Preferred Requirements
- BA/BS degree or equivalent work experience
- Microsoft Teams Voice administration experience is a plus.
- CCNA or Webex Calling or CCVP /CCNP collaboration preferred
- Desire to learn new technologies and share knowledge with team members
- Ability to pay attention to detail and manage multiple ongoing client engagements
- Outstanding leadership skills
- Strong verbal, written, and presentation skills
Must have reliable transportation and a valid driver’s license to enable local and short distance travel to client sites when necessary. Occasional travel for training meetings and conferences is required.
TEC is a “drug-free” workplace. For the safety of our clients and employees, we conduct background checks and drug screenings.
If you would like to be considered to join our team of dedicated professionals, please send your resume/cover letter in confidence to Recruiting@tec4it.com!
Equal Opportunity Employer – Minorities / Females /Vets/ Disabled
Network Engineer
TEC Communications is a locally owned and operated technology solutions company where we proudly offer “Industry products backed by World Class Customer Service.”
We seek a Network Engineer to complement our Professional Services delivery team.
Who’s the Right Fit?
Some experience in designing networks and technologies using various telecommunication technologies, including but not limited to Wireless, local area networks (LANs), wide area networks (WANs), and cloud voice.
Defines and discerns aspects of a network problem and works to resolve them quickly. The primary contributor to network architecture design and engineering.
Essential Functions of this Role
- Supporting small to large enterprise-class, basic local area networks (LAN), and basic wide area networks (WAN)
- Support for Cisco products, including routers, switches, wireless/Meraki, and other products, is essential
- Extremely detail-oriented and resourceful
- Relevant experience using problem-solving skills
- Strong IT aptitude and proven successful accomplishments and achievements
- Very career-focused
- Must work well in a team environment and strive for excellence in customer service
- Dynamic interpersonal skills, is enthusiastic and highly motivated, and has a strong work ethic
- Results-driven with a ‘can-do’ attitude. Eagerness to learn and grow within the organization and enjoy a team environment
- Ability to adapt to new responsibilities and contribute within the department as necessary
- Shows up as eager, desiring to learn, and highly competent
- Must be able to operate with minimal supervision
- Eager to learn new technologies
- Good interpersonal, verbal, and written communication
Additional Responsibilities
- Provide overflow support for end-user issues during normal and after-hours
Knowledge/Skills/Abilities Required
- 1-3 years designing and maintaining networks with Cisco switches, routers, and firewalls
- Strong passion for Cisco Networking
- Must have CCNA or CCDA
- Cisco Voice experience is preferred
- Integration Services experience is preferred
- Must have a basic understanding of the Cisco and Meraki product lines
- Understanding of the OSI model
- Knowledge of Active Directory, SNMP, DNS, DHCP, and other administration and management protocols
- Understanding of Quality of Service (QOS)
- Computer savvy (MS Office, Excel, Word, PowerPoint)
Physical Demands
- Ability to lift up to 50 lbs
- Frequent walking, bending, squatting, pushing, and pulling
- 15%–20% travel
What We Provide
- Competitive wages commensurate with experience, auto, and cell phone reimbursement
- Full benefits with employer contribution
- 401(K) plus company match
- Paid Holidays and Time Off
If you would like to be considered to join our team of dedicated professionals, please send your resume/cover letter in confidence to Recruiting@tec4it.com!