Inside Ransomware

Ransomware, it’s a big deal. But how much do you know about this cybersecurity threat?
Find out more on this damaging malware:

[i] David Fitzpatrick and Drew Griffin, “Ransomware is expected to gross cyberthieves $1 billion in 2016 says FBI,”  CNN Money, April 15, 2016 (http://money.cnn.com/2016/04/15/technology/ransomware-cyber-security/) [ii] “40 Percent of Enterprises…

How does your customer service stack up against Amazon?

What makes your favorite store your favorite store? More than likely it’s not just the products that compel you to return, but rather the experience. It’s reported that 97% of consumers say that customer experience is very important in their decision to return and make repeat purchases.

So what can…