Collaboration

TEC’s Cisco-powered Enterprise Communications and Collaboration solutions empower your mobile and remote staff to work together seamlessly through a set of fully integrated tools like Cisco Telepresence, Cisco Jabber, and Cisco Webex Teams and Meetings on the Webex Board.

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TEC’s Enterprise Communications and Collaboration Solutions

  • Self-service IVR
  • Call center screen pops
  • Call recording
  • Unified communication
  • Unified mobility
  • Collaborative workspaces online
 

 

A Cisco VOIP Solution Story

Another vendor had left Container Port Group’s VOIP implementation in “a mess”. Check out this short video to see how TEC’s VOIP Solutions Team implemented a Cisco VOIP solution and fixed that.

 

Webex Calling

Webex Calling is a critical component of a complete collaboration experience. It combines enterprise calling performance with market-leading virtual meetings technology and team collaboration all in a single app.

Webex works with the tools you use and is built to ensure your business communications and data are protected. It uses intelligent native collaboration devices to deliver world class experiences at home, in the office or anywhere in between.

 

Webex Teams and Meetings

The Cisco Webex suite delivers complete collaboration from the cloud, connecting people and teams anytime, anywhere, in a secure environment. Cisco Webex delivers tools for meetings, team collaboration, communication, and calling capabilities designed to optimize business productivity.

 

  • Meetings made simple

No downloads or plug-ins required to join, and guests can join without an account

  • Continuous collaboration

Collaborate with your team anytime, via audio, video, web, or video room

  • Integrated Experience

Transition from message to meeting and between devices for access on the go

  • Enterprise-grade security

Keep work safe with end-to-end encryption for messages, files, and drawings

 

Webex Board

The Cisco Webex Board is an all-in-one device that provides everything you need to collaborate with your teams in physical meeting rooms. With the Cisco Webex Board, you can wirelessly present, white board and video or audio conference – everything you need for team collaboration, all at the touch of a finger.

Work Without Borders

Collaboration is borderless communication. Voice, messaging, video, IM, chat and presence applications put your team in touch across time and space. Access information anytime and from anywhere; quickly and easily connect to the information you need to work most effectively; collaborate dynamically whether co-located or working remotely.

CONFERENCING

We make it easier for people to work together through collaboration. Our collaboration solutions enhance revenue opportunities, boost your competitive advantage, shorten sales cycles and reduce time to market by more efficiently bringing people and information together.

CALL CENTER

Help create the foundation for positive customer service with collaboration, a primary factor in building a stronger business. Netech and our partners’ products can help you engage more proactively with your customers by escaping from the largely reactive mode of traditional call centers, promote true customer intimacy, satisfaction, and loyalty and connect people with the information, expertise, and support they need when they need it most.

UNIFIED COMMUNICATIONS

TEC has the experience and insight to create a system for your business that facilitates open and ongoing exchange of ideas, information and innovation between teammates, partners and customers. We deliver rock solid communication solutions that support your staff wherever they work.

INNOVATION FOR ENDLESS POSSIBILITIES

Contact TEC today to learn more about which collaboration tools can enable growth and create opportunity for you.