Guest wifi is now considered to be a given at venues, stores and restaurants. About 1 in 10 customers admit to leaving a venue if free wifi isn’t available for them to utilize. The fact of the matter isn’t if you should have guest wifi, it’s what kind of…
What one word can strike fear into end users, security pros, and CIOs? Ransomware. This malware has raised to infamy recently with many major-headline attacks hitting all over the world. These recent attacks don’t indicate a new form of attack, ransomware has actually been around just about as long…
Frank is a systems engineer, specializing in network consulting for LAN, WAN, cybersecurity and data center/hyperconvergence.
Credentials? Plenty. CCNA, CCDA, CCNP, CCSP, VCP5-DCV
The first step in successful marketing is research. You need to know your customer before you can truly give them a personalized experience that fits their likes and needs. But what insights do you need to help give you guests the ultimate customer experience? We give you three ways…
The rise of unlimited data plans with every major U.S. wireless carrier has some people questioning if WiFi is even a relevant thing anymore. It’s been thrown out there that consumers don’t need to log on to a WiFi network to avoid costly overage charges anymore and therefore threatens…
Digital collaboration is supposed to make work easier, right? But if the tools that are supposed to make working together simple don’t actually boost productivity and efficiency, what’s the point?
About 88% of CEOs believe digital technologies are creating high value in operational efficiency. In order to have the operational…
Recently TEC Communications hosted our Executive only Security Round Table Michael Wilcox, Cisco Chief Information Security Officer. While we had high level discussion on all things cybersecurity and the security issues that are prevalent today, we also enjoyed great food from Westwood Country Club!
Thank you to all that attended…
Almost every time you check the news you hear about another store closing or going bankrupt. Within the first quarter of 2017 alone, there were 2,880 retails stores closed. Everyone, everywhere is saying brick and mortar is on the decline and struggling against the online world. Even so, it…
Sally walks into a store and is looking around to learn more about a new product. This is something that a merchandiser would assume is easy due to the layout and signage in the store, but Sally is having trouble and eventually leaves without making a purchase.
This happens more…
What do these retail buzzwords actually mean? The traditional retail lingo is constantly evolving. The phrase “check out” once simply meant to go to a physical aisle, wait in line and have the cashier ring you out. Now it can mean to go to the online shopping cart, enter…
You walk into your favorite store and while you start shopping you get a ding on your phone. When you look at what you received, you see you’ve “magically” gotten an offer for an item you were just looking at. This nudges you to take a look and consider…
