Support the 2017 VeloSano: Team TEC

This year TEC is participating in the 4th annual VeloSano – bike to cure. Every dollar raised supports cancer research at Cleveland Clinic.

TEC understands the value of Cancer Research and always supports our talented team. We are excited for our first year of riding as a team!

Our goal as…

The 5 MUST-haves for a successful digital workplace

Digital collaboration is supposed to make work easier, right? But if the tools that are supposed to make working together simple don’t actually boost productivity and efficiency, what’s the point?
About 88% of CEOs believe digital technologies are creating high value in operational efficiency. In order to have the operational…

Security Round Table

Recently TEC Communications hosted our Executive only Security Round Table Michael Wilcox, Cisco Chief Information Security Officer. While we had high level discussion on all things cybersecurity and the security issues that are prevalent today, we also enjoyed great food from Westwood Country Club!

Thank you to all that attended…

What “signs” are you missing to keep your customers happy?

Sally walks into a store and is looking around to learn more about a new product. This is something that a merchandiser would assume is easy due to  the layout and signage in the store, but Sally is having trouble and eventually leaves without making a purchase.

This happens more…

Company Spotlight: Life After a Ransomware Attack

Organizations are under attack, and security breaches are happening every day. Hackers are creating advanced malware that can evade even the best detection tools. See how one company dealt with this ever-growing threat landscape.

 

 

 

The Situation
The Director of Information Technology at a mid-market transportation and logistics company had various security…

Inside Ransomware

Ransomware, it’s a big deal. But how much do you know about this cybersecurity threat?
Find out more on this damaging malware:

[i] David Fitzpatrick and Drew Griffin, “Ransomware is expected to gross cyberthieves $1 billion in 2016 says FBI,”  CNN Money, April 15, 2016 (http://money.cnn.com/2016/04/15/technology/ransomware-cyber-security/) [ii] “40 Percent of Enterprises…

How does your customer service stack up against Amazon?

What makes your favorite store your favorite store? More than likely it’s not just the products that compel you to return, but rather the experience. It’s reported that 97% of consumers say that customer experience is very important in their decision to return and make repeat purchases.

So what can…